FAQ
This folder is for more involved user questions, including dealing with common problems.
We use a market-leading, best-in-class parsing service to decode the contents of CVs and enter the data into the relevant fields in Ezekia. While this ser...
Wed, 26 Mar, 2025 at 8:26 AM
The cause of the multiple lines for the same person is usually ‘multivalued’ items; fields where more than one value could be stored like education, pipelin...
Thu, 3 Feb, 2022 at 11:24 AM
As you can't find them on the system, you can reply from Ezekia saying that you cannot find them and asking them for more details about their profile. ...
Tue, 8 Feb, 2022 at 9:21 AM
You can close the extension and re-open it when necessary. In Chrome, click the jigsaw icon (1). It may also look like the below image: Click the Ezek...
Fri, 27 Dec, 2024 at 11:16 AM
Administrators can use the spreadsheet import process, which will update lots of records in one go. 1. Use query builder on the People area to get a l...
Tue, 3 Dec, 2024 at 3:47 PM
You CAN send invites to anonymous profiles to encourage them to connect with your firm. If you do, the following occurs: The people you send invites t...
Mon, 20 May, 2024 at 2:07 PM
I suggest that your administrators create a new assignment status of ‘Closed’. You can then set this when the assignment has reached a conclusion. This ke...
Thu, 10 Mar, 2022 at 8:57 AM
For meetings, each time you visit a given meeting screen, a sync will happen. The same will be true for emails, although they will need to have selected to ...
Thu, 7 Jul, 2022 at 8:27 AM
How can I archive or delete records? Person Records Person records can be deleted in two ways: From the People List Page: You can select one or mul...
Tue, 5 Nov, 2024 at 12:59 PM
As there are security implications in allowing everyone to download to a spreadsheet, a recent change was implemented so that only those permissions groups ...
Thu, 2 Jan, 2025 at 4:17 PM