FAQ

This folder is for more involved user questions, including dealing with common problems.

Removing a Person from the "Right to be Forgotten" Tab
If you've accidentally added a person to the Right to be Forgotten tab, or the individual has since revoked their deletion request, we can assist with r...
Mon, 7 Apr, 2025 at 1:14 PM
Currency Conversion Exchange Rates in Ezekia
Ezekia automatically handles currency conversion to support accurate financial tracking across global assignments. This includes fees, invoices, salary figu...
Wed, 9 Jul, 2025 at 9:54 AM
Using the “Actions” Tab in Projects
The Actions section in Ezekia is a powerful yet often under-utilised feature that helps streamline task creation within projects. Unlike standard fields, ...
Wed, 23 Jul, 2025 at 4:03 PM
How to Add and Use a Secondary/Multiple Email Addresses
Ezekia allows you to add and integrate a second email address for sending direct emails. This is especially helpful if you use several email addresses but ...
Wed, 17 Sep, 2025 at 4:52 PM
I sometimes get an error message in the Outlook Add-In
This can be caused by the type of account you select (or is selected for you by Microsoft), when you set up your integration. The error might look somethin...
Thu, 18 Sep, 2025 at 11:00 AM
List View vs Grid View: Switching and Customising
Ezekia offers two main ways to display records - List View and Grid View - each with two sub-view options (buttons labelled “1” and “2”). You can also custo...
Wed, 24 Sep, 2025 at 2:45 PM
How to Download a LinkedIn Profile as a PDF and Upload it into Ezekia as a CV
You can easily save a candidate’s LinkedIn profile as a PDF and then upload it into Ezekia as their CV. This can be done for existing candidates or when cr...
Mon, 6 Oct, 2025 at 8:24 AM
AI Sidekick
The Ezekia Sidekick allows you to update Ezekia fields with data provided in the Sidekick panel.  Remember AI can get it wrong; it might suggest it can...
Thu, 23 Oct, 2025 at 11:06 AM
AI Enrichment & Creation
You can enrich Company and Person records using publicly available information from the internet. For people records, enrichment works best if the person h...
Wed, 5 Nov, 2025 at 2:28 PM
Query Builder AI
AI can be used to analyse the results in Query Builder, giving text answers to questions asked. For example, if you generated a list of Assignments and ...
Thu, 23 Oct, 2025 at 10:56 AM