FAQ
This folder is for more involved user questions, including dealing with common problems.
Overview When you’re on any list page, you can open the filter panel as shown: Once you have selected the filters, when you scroll down the pages of d...
Fri, 11 Apr, 2025 at 4:47 PM
Functionality Lists are created in order to group users together for any reason. For example, the quality of lead, the type of role the person has, conta...
Wed, 8 Oct, 2025 at 5:17 PM
When you select 'All', one, or multiple person records, a row of buttons appears at the top of the page. This allows you to perform the same a...
Tue, 17 Dec, 2024 at 5:52 PM
Ezekia screens (including the Chrome extension) can sometimes behave strangely, or fail to load. This might be caused by a corruption within your browser, i...
Mon, 2 Feb, 2026 at 11:44 AM
When you create a billing record in a currency other than your own, a currency exchange rate is applied to it. The exchange rate used in Ezekia is updated ...
Fri, 12 Apr, 2024 at 9:58 AM
Web browsers like Microsoft Edge and Google Chrome have built-in password managers that store your login information for websites you visit. If you’ve forg...
Tue, 23 Apr, 2024 at 12:39 PM
After archiving a company, you may wish to permanently delete it, or alternatively you may wish to reuse the name of a company you have archived or merged....
Fri, 30 Aug, 2024 at 4:21 PM
URLs extracted using Query Builder into an Excel spreadsheet are not clickable. This is as a result of the way the Microsoft API that we use for this wo...
Fri, 10 May, 2024 at 8:35 AM
When you add an image to your email signature in Ezekia, the platform uses a specific encoding format that is compatible with many email clients, including...
Mon, 20 May, 2024 at 5:26 PM
If you want to receive task notifications and reminders/invites into your Outlook calendar, please ensure you have this setting turned on within your perso...
Thu, 6 Jun, 2024 at 4:10 PM