FAQ
This folder is for more involved user questions, including dealing with common problems.
There are two main options when sending bulk emails from Ezekia, depending on the size of your audience and the level of control you need. Sending directly...
Thu, 29 Jan, 2026 at 9:28 AM
If you encounter an error message when trying to open a Word document downloaded from Ezekia, here are some steps to resolve the issue: Check File Permis...
Wed, 18 Sep, 2024 at 10:03 PM
As an administrator, it is possible to add, amend or remove pipeline tags. It is also possible to hide pipeline tag from view, depending on if you are look...
Mon, 23 Feb, 2026 at 2:37 PM
Current Compensation To enter a candidate’s current salary and other compensation details: Navigate to the Person’s Info Page: Scroll down to the Confi...
Fri, 18 Oct, 2024 at 10:00 AM
If you notice that the candidate numbers in an assignment doughnut circle do not match the numbers on the candidate’s page, such as follows: Follow the...
Tue, 29 Oct, 2024 at 12:06 PM
Occasionally, you may encounter an error stating that the sum of recipient amounts does not match the total amount of the invoice or revenue, despite it lo...
Fri, 8 Nov, 2024 at 5:37 PM
Please check the Windows default browser settings in the first instance by going to: Settings > Apps > Default Apps. If this looks correct, please no...
Fri, 13 Dec, 2024 at 10:49 AM
Manual ranking in projects allows users to prioritise candidates based on their own criteria. This feature ensures flexibility in ordering candidates but ha...
Wed, 5 Feb, 2025 at 1:05 PM
Copy an image and paste it into the email panel (1, below). Use the icon shown to open the image update panel. On the image update panel (2), change...
Tue, 18 Feb, 2025 at 11:36 AM
Overview This guide provides step-by-step instructions on how to import revenue data, including fee splits, into Ezekia using JSON-formatted data within an...
Tue, 11 Mar, 2025 at 10:14 AM