FAQ
This folder is for more involved user questions, including dealing with common problems.
When you create a billing record in a currency other than your own, a currency exchange rate is applied to it. The exchange rate used in Ezekia is updated ...
Fri, 12 Apr, 2024 at 9:58 AM
Web browsers like Microsoft Edge and Google Chrome have built-in password managers that store your login information for websites you visit. If you’ve forg...
Tue, 23 Apr, 2024 at 12:39 PM
After archiving a company, you may wish to permanently delete it, or alternatively you may wish to reuse the name of a company you have archived or merged....
Fri, 30 Aug, 2024 at 4:21 PM
URLs extracted using Query Builder into an Excel spreadsheet are not clickable. This is as a result of the way the Microsoft API that we use for this wo...
Fri, 10 May, 2024 at 8:35 AM
When you add an image to your email signature in Ezekia, the platform uses a specific encoding format that is compatible with many email clients, including...
Mon, 20 May, 2024 at 5:26 PM
If you want to receive task notifications and reminders/invites into your Outlook calendar, please ensure you have this setting turned on within your perso...
Thu, 6 Jun, 2024 at 4:10 PM
We can supply a data extract in two formats: An SQL data backup together with all related file attachments. This is the best option if you want to move t...
Tue, 11 Mar, 2025 at 2:39 PM
Ezekia is a web-based application, and so its speed is highly dependent on your network connection. You can use built-in tools on your Windows or macOS ...
Fri, 21 Jun, 2024 at 10:59 AM
DomainKeys Identified Mail (DKIM) is an email authentication method designed to reduce your emails being flagged as spam. When enabled, this will ensure no...
Mon, 5 Aug, 2024 at 6:29 PM
Contents: Steps to Set Up DKIM on Ezekia Video Guide Common DNS/Hosting Providers Finding Your Domain’s Registrar Troubleshooting Notification and Cl...
Tue, 28 Jan, 2025 at 6:37 PM