FAQ

This folder is for more involved user questions, including dealing with common problems.

Remove page breaks manually in Word after a report has been run
To remove page breaks manually in Word after a report has been run, follow these steps: Click Replace or Press Ctrl + H to open the Find and Replace wind...
Wed, 26 Mar, 2025 at 1:15 PM
Difference between “Companies” and “Clients” in Ezekia
In Ezekia, a Company refers to any organisation in your database (whether they are deemed a client, a prospect or a target company for sourcing etc). A Cli...
Tue, 1 Apr, 2025 at 3:23 PM
Removing a Person from the "Right to be Forgotten" Tab
If you've accidentally added a person to the Right to be Forgotten tab, or the individual has since revoked their deletion request, we can assist with r...
Mon, 7 Apr, 2025 at 1:14 PM
Currency Conversion Exchange Rates in Ezekia
Ezekia automatically handles currency conversion to support accurate financial tracking across global assignments. This includes fees, invoices, salary figu...
Wed, 9 Jul, 2025 at 9:54 AM
Using the “Actions” Tab in Projects
The Actions section in Ezekia is a powerful yet often under-utilised feature that helps streamline task creation within projects. Unlike standard fields, ...
Wed, 23 Jul, 2025 at 4:03 PM
How to Add and Use a Secondary/Multiple Email Addresses
Ezekia allows you to add and integrate a second email address for sending direct emails. This is especially helpful if you use several email addresses but ...
Wed, 17 Sep, 2025 at 4:52 PM
I sometimes get an error message in the Outlook Add-In
This can be caused by the type of account you select (or is selected for you by Microsoft), when you set up your integration. The error might look somethin...
Thu, 18 Sep, 2025 at 11:00 AM
Switching and Customising Views
Ezekia offers three main ways to display records - List View, Grid View, and Compact View - each with two sub-view options (buttons labelled “1” and “2”). Y...
Fri, 6 Mar, 2026 at 11:06 AM
How to Download a LinkedIn Profile as a PDF and Upload it into Ezekia as a CV
You can easily save a candidate’s LinkedIn profile as a PDF and then upload it into Ezekia as their CV. This can be done for existing candidates or when cr...
Mon, 6 Oct, 2025 at 8:24 AM
Creating an Email Signature in Ezekia (that retains its original layout)
If you already have an email signature designed in Microsoft Word, for example, with three sections such as your logo, a vertical line, and your contact de...
Thu, 13 Nov, 2025 at 11:44 AM