Occasionally, you may encounter an error stating that the sum of recipient amounts does not match the total amount of the invoice or revenue, despite it looking correct when manually totalling. This often arises from rounding or decimal precision issues, where even a penny difference can prevent the system from recognising the total as exact.
Solution 1: Adjust a Recipient Amount
One solution is to adjust one of the recipient’s amounts slightly. For example, if you have two fee splits set to £1,999.95, you could adjust one of them to £2,000.00. This should help the system recognise the split as adding up to the total.
Solution 2: Modify Settings in Ezekia
If precision requirements aren’t critical to your setup, you may wish to adjust your Billing settings in Ezekia:
- Go to Settings > Billing at Ezekia Billing Settings.
- Untick the option: "Fee splits total amount must be equal to the total amount of the invoice or revenue."
Unticking this option will allow fee splits to differ slightly from the total invoice or revenue amount without triggering an error.