Ezekia

This is probably just that the Microsoft integration needs to be re-authenticated. The user needs to go to the settings page and click the Integrate Ema...

One notification email is sent to each search firm user within your company. By default, this is overnight, but it can be set to weekly, or disabled complet...

This usually means that you need to re-enter your Outlook details into Ezekia again.  It can happen if you have changed your Outlook password, or if we hav...

This may be an unset time zone in the computer’s settings. This can be resolved by choosing a specific time zone in the task. If it works correctly like thi...

Industry search items are industry standard and do not cover every nuance of job titles, so pick the closest one, then use free text job title fields to cap...

You can reset your password using this page: https://ezekia.com/reset and enter your email address.  You should receive an email with a reset link (check y...

The issue is due to Outlook’s security framework. You cannot use an add-in on a shared or delegated account for security reasons. There are 2 ways to deal w...

If you find an anonymous, unconnected candidate (e.g. someone who is registered with Not Actively Looking, but not connected to your firm) during the search...

You can set up personalised email templates from any person’s emails page. Write the subject and the email as you want it to appear, which can include your ...

On the list of records (companies, assignments, opportunities) select all the records you want to archive as shown below (1).  One of the options in the row...