When you add an image to your email signature in Ezekia, the platform uses a specific encoding format that is compatible with many email clients, including Microsoft Outlook. However, it is important to note that this encoding may not be supported by some web browsers. Gmail poses the greatest risk of not displaying images correctly.


Recommended Approach for Universal Compatibility: To ensure that your signature image displays correctly in all email readers, linking to an external image is recommended. This method is universally compatible and avoids the potential issues associated with proprietary encoding formats.

Using Images Hosted on Your Own Website: Hosting images on your own website is a reliable and effective way to manage the images you use in your email signatures. Here are the steps to follow:

  1. Image Upload: Work with your website manager to upload the images you wish to use in your signatures to your website. Ensure that the images are correctly sized for email signatures. For example, if you are using your company logo, the link might look like this: https://yourwebsite.com/path/to/image.png
  2. Link to Your Image: Once the image is hosted on your website, you can link directly to the image URL in your Ezekia signature settings. Click on the insert image icon (1) and then paste the image URL into the Source field (2), then click Save (3):


For a practical example, you can view how we at Ezekia manage and link our company logos for email signatures. Our logos are publicly accessible through our site and are used as the source for signature images. Such as the example Ezekia Logo: https://ezekia.com/images/ezekia/Ezekia-logo-final2.png


Benefits of Using Your Own Hosted Images:

  • Control and Ownership: You have complete control over the images, ensuring they are always available and display as intended.
  • No Expiry: Unlike some third-party hosting sites, images hosted on your own site will not expire, providing a more reliable solution for your branding needs.
  • Consistency: Using externally hosted images for your email signatures on Ezekia ensures consistency and reliability across all email clients. This approach not only enhances the professional appearance of your emails but also simplifies the management of your digital assets. Changes made centrally to a logo or picture would reflect everywhere it's been referenced to.