Outlook and Chrome Integration

Responses for the Outlook Add-in, Outlook and Chrome Integration

Why is my Chrome extension is not working?
The problem might be caused by another extension interfering with the Ezekia one. Navigate to the chrome://extensions/ page.  For every extension you have ...
Wed, 24 Aug, 2022 at 8:52 AM
The Outlook add-in isn’t working properly
The add-in can sometimes become corrupted.  You should delete and re-add the Ezekia add-in by following these steps: Go to Outlook and click the Get Add-i...
Wed, 11 Sep, 2024 at 6:51 PM
Why is the Ezekia icon in Outlook greyed out?
You must have an email open in Outlook for the icon to be enabled.
Thu, 9 Feb, 2023 at 11:51 AM
Installing the Outlook Add-in
Go to Outlook inbox page and click the blue 'All Apps' button at the top.   On the page that pops up, click the 'Add Apps' button. On th...
Thu, 6 Feb, 2025 at 9:34 AM
Browser Extension Installation
Copy and paste the following internet address into the address bar in Chrome or other compatible browser, such as 'Edge'. https://ezekia.com/in...
Thu, 6 Feb, 2025 at 9:40 AM
LinkedIn say they might block me for using automation
There are thousands of users using the Chrome Extension, probably tens of thousands of times each day (so millions per year). Very occasionally (perhaps a ...
Thu, 9 Jan, 2025 at 2:08 PM
My emails are sent from an Outlook address with letters and numbers in the name.
This relates to Outlook Integration, and it means that your email account's primary email alias is not setup correctly. You need to contact your exchan...
Mon, 20 Nov, 2023 at 9:56 AM
Profile Hyperlinks clicked in the Outlook Add-in open in a different browser.
This is controlled by a setting in Outlook - by default it opens a new profile, or any other link, in 'Edge'.  You can make it open in your usual b...
Fri, 13 Dec, 2024 at 11:40 AM
How can I bulk synchronise emails?
You cannot synchronise emails for all people records in Ezekia, but you can synchronise everyone on a company or project record in one operation. If you cl...
Thu, 28 Nov, 2024 at 11:24 AM
Clearing the cache of the Outlook add-in
Clearing the cache of Outlook add-ins can resolve performance issues and unexpected behaviour when using the Ezekia Microsoft Outlook Add-in. This article ...
Mon, 22 Apr, 2024 at 12:31 PM