Outlook and Chrome Integration

Responses for the Outlook Add-in, Outlook and Chrome Integration

'Drag and Drop' attachments from Outlook not working
Some users have noticed that they are not able to drag an attachment direct from an email in a newer version of Outlook, to an attachments page in Ezekia. ...
Tue, 9 Dec, 2025 at 2:57 PM
Installing the Chrome and Outlook Add-ins
Here are the details to install the Outlook and Chrome Add-ins: Installation of the Chrome Add-In  Copy and paste the following internet address into ...
Fri, 8 May, 2026 at 4:24 PM
eMails or meetings have stopped synchronising with Outlook
This means that you need to re-enter your Outlook details into Ezekia again.  It can happen if you have changed your Outlook password, if we have added new...
Thu, 7 Aug, 2025 at 8:27 AM
Incorrect time appearing on calendar items in Outlook
This may be an unset time zone in the computer’s settings. This can be resolved by choosing a specific time zone in the task. If it works correctly like thi...
Thu, 2 Jan, 2025 at 2:20 PM
On the Outlook Admin, getting errors when using a shared ‘Info’ account
The issue is due to Outlook’s security framework. You cannot use an add-in on a shared or delegated account for security reasons. There are 2 ways to deal w...
Fri, 3 Jan, 2025 at 11:40 AM
Who gets meeting invites when creating a meeting in Ezekia?
If you set up a meeting in Ezekia with no invitees, then no invite goes out to Outlook, but a record does appear in Ezekia. If you invite yourself and oth...
Wed, 17 Dec, 2025 at 10:45 AM
How can I hide the Chrome extension if it is in the way?
You can close the extension and re-open it when necessary.  In Chrome, click the jigsaw icon (1).   It may also look like the below image: Click the Ezek...
Fri, 27 Dec, 2024 at 11:16 AM
What are the Microsoft synchronisation rules?
For meetings, each time you visit a given meeting screen, a sync will happen. The same will be true for emails, although they will need to have selected to ...
Thu, 7 Jul, 2022 at 8:27 AM
Why is my Outlook add-in blank?
This might be related to the type of volume licence you have with Microsoft. Microsoft have removed support for Internet Explorer 11 and, as a resul...
Wed, 26 Jul, 2023 at 9:29 AM
New meetings keep asking for a time zone
If you keep being asked for a time zone when you create a new meeting in Ezekia, then your default timezone has been lost. This can occasionally happen as a...
Wed, 23 Oct, 2024 at 8:16 AM