Frequently Asked Questions

This folder is for new user 'How do I' type questions.

How can I populate my email signature in Ezekia?
Navigate to the signature box section, about halfway down your settings page (via the 3 line icon in the top right corner).   You can copy the text fro...
Mon, 20 May, 2024 at 2:48 PM
How do I run assignment reports?
  Navigate to the assignments candidates screen. The report will come out in the order in which the profiles are displayed on the screen, so set the sort...
Tue, 24 Dec, 2024 at 11:02 AM
How can a client view multiple assignments in the portal?
The client only has one log-in to view the client portal, even if they have been invited to multiple assignments.  When they sign in to the portal they can...
Tue, 28 Nov, 2023 at 1:17 PM
How do I stop "Results Updated" notifications about saved searches?
After creating a saved search, you may get email notifications when a new person is added that meets the search criteria. It is on our roadmap to enable th...
Tue, 16 Apr, 2024 at 9:48 AM
​How to Use Dictation on Microsoft Edge in Windows and macOS
The Dictation button is currently only available in Chrome, but this guide shows you how to use this feature in Microsoft Edge also. Using Dictation in...
Wed, 17 Apr, 2024 at 4:38 PM
How do I open the Outlook extension?
Once installed, the extension will be available every time you open an email in Outlook, but the method of opening it is slightly different depending on wh...
Wed, 17 Jul, 2024 at 8:30 AM
Where did the "Search" tab under Assignments go?
We decided to remove this button from the top menu as users indicated they primarily used the Boolean search in relation to specific roles. Having it as an...
Wed, 21 Aug, 2024 at 5:33 PM
How to bulk over ride/send compliance notification
In order to bulk update your compliance notifications go to the 'Compliance' section of your Ezekia via the Three Line Menu > Compliance Tic...
Thu, 5 Sep, 2024 at 11:51 AM
Still logged into Ezekia when viewing on mobile
The difference when viewing Ezekia on your mobile when compared to your web browser, primarily stems from the way mobile browsers handle sessions compared t...
Wed, 18 Sep, 2024 at 10:16 AM
Off-Limits Flags
Ezekia allows you to flag companies and individuals as off-limits to honour legal obligations or align with client preferences. You can easily flag any com...
Mon, 7 Jul, 2025 at 5:33 PM