There are two rules that might stop you creating a client portal or seeing the Client Portal button:
- You must be an admin or the owner of the project to create a Client Portal. Once created, anyone with access to the project can use it.
- The project must have a client defined on it (it may be worth adding this as a mandatory field within settings).
If both of these are set correctly, it is possible that you are not authorised to create or use client portals for that project type - an administrator can check this for you.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article