There are two rules that might stop you creating a client portal or seeing the Client Portal button:
- You must be an admin, or the owner of the project, to create a Client Portal. Once created, anyone with access to the project can use it.
- The project must have a client defined on it (it may be worth adding this as a mandatory field within settings).
If both of these are set correctly, it is possible that you are not authorised to create or use client portals for that project type - an administrator can check this for you.